Welcome to the BYTE support site. The purpose of this web site is to enhance the support services we provide to our customers. We've provided a number of resources here to help you resolve problems, request support, and suggest improvements to our products and service. We encourage you to take advantage of this.


  • In order for us to give you the quick response and quality of support you deserve, at times we need remote access to your computer. The computer needs to have access to the internet in order for us to connect.
  • If you e-mail issues to support@byte-ss.com we can do up front research prior to contacting you and provide a quicker resolution.
  • Your data is one of your most valuable assets. Click on this link for our recommendations for protecting your data.
  • Byte will be closed the following days in 2020:
    New Years (January 1, 2020)
    Thanksgiving (November 26th and 27th)
    Christmas (December 24th and 25th)
    New Years (December 31, 2020 &January 1, 2021).
You may also obtain technical support by: